3
privacy-policy,page-template-default,page,page-id-3,eltd-core-1.2.1,borderland-child-child-theme-ver-1.1.1,borderland-theme-ver-2.5,ajax_fade,page_not_loaded,smooth_scroll,paspartu_enabled,paspartu_on_top_fixed,paspartu_on_bottom_fixed, vertical_menu_with_scroll,wpb-js-composer js-comp-ver-6.9.0,vc_responsive

Privacy Policy

Convetible Tours Porugal – Privacy and Policy

 

PICK UP:

Your hotel or accommodation, address, Lisbon port or Lisbon airport

 

DROP OFF:

Your hotel or accommodation, address, Lisbon port or Lisbon airport

 

THINGS TO BRING:

 

Wear comfortable shoes for walking, and dress appropriately: for weather & activity level.

 


INCLUSIONS:

 

 Pick up and drop off at your hotel or any other place in central Lisbon

Private chauffeured tour for up to 7 people

Public liability and personal accidents insurance

Private luxury vehicle with AC

Free Wi-Fi and bottled water on board

Gas/Fuel

Tolls & Parking

 

EXCLUSIONS:

 

 Entrance fees in monuments

 

Meals

 

Accomodations

 

Gratuities

ADDITIONA INFOS:

  • Confirmation will be received at time of booking
  • Infant seats available
  • Not wheelchair accessible
  • Stroller accessible
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate

CANCELLATION POLICY

 

All changes requested by a client after booking a tour require the previous acceptance by Auto T. Andrafer Lda. Although Auto T. Andrafer Lda will try to do the best to accept these suggested changes it always depend on the availability of guides and vehicles or any other aspects which Auto T. Andrafer Lda can not control. Auto T. Andrafer Lda is not obligated to accept these changes after the booking has been done.

Cancellation Policy

The following cancellation policy is used in order to avoid no show customers. Please note that all modifications or cancellations should be made from e-mail.

Full refund: if cancelled up to 48 hours before of the agreed date and time.

50% refund: if cancelled till 24 hours before of the agreed date and time.

No refund: if cancelled within the last 24 hours before the arrival date. (refund processing fees will be deducted from the amount)

no show: in case of no show the booking is non refundable.

 

Cancellation Full Day & Half Day Tour policy

The following cancellation policy is used in order to safeguard the company and clients.

Please note that all modifications or cancellations should be made by e-mail.

 

FULL Refund : If canceled up to 15 days before the agreed starting date and time of the tour.

 

NON Refundable: Tour activities, ticket booking, wineries, Guide´s & Driver accommodations or others expenses (including financial transaction expenses) are booked 7 days before the starting date and time of the tour. Should you cancel the tour during the 7 days prior to the tour, these costs must be paid in full.

 

50% Refund: If canceled till 7 days before the starting date and time of the tour. If any expenses related to reservation´s such as tickets booked, wineries, guide´s accommodations or other expenses (including financial transaction expenses) will have to be paid in full by the client in the cancellation (As stated above “NON Refundable”).

No Refund: If canceled within 48 hours prior to the starting date and time of the tour.

  • No Show: in case of no show the booking is nonrefundable.